Terms and conditions

1. Definitions: In these Terms and Conditions, "we" or "us" refers to Grand Villa Casino Edmonton, a physical casino located in Alberta, Canada.

2. Age Restriction: By entering the premises of our casino, you confirm that you are at least 18 years old and meet all applicable laws and regulations regarding gaming and wagering.

3. Responsible Gaming: We encourage responsible gaming practices among all patrons. If you or someone you know has a problem with gambling, please contact us for assistance.

4. House Rules: Patrons must comply with our house rules at all times while on the premises. Failure to do so may result in exclusion from our property and/or further action as deemed necessary by management.

5. Exclusion: We reserve the right to exclude any patron who engages in disruptive behavior, breaches house rules or violates responsible gaming policies.

6. Payment Terms: All wagers and winnings must be settled through approved payment channels only. Our casino does not accept cryptocurrency for gaming transactions.

7. Account Restrictions: Your account may be restricted if you fail to comply with our terms and conditions, engage in fraudulent activity or breach any applicable laws or regulations.

8. Security and Fair Play: All games offered by us must pass testing and certification by independent laboratories such as GLI before being made available to patrons. Our casino is committed to ensuring the integrity of all gaming activities.

9. Customer Support: Customer support is primarily offered in person, but you may also contact our staff through telephone or general inquiry email for assistance with any issues.

10. General Information: Our casino is subject to the laws and regulations of Alberta and Canada. By entering our premises, you acknowledge your understanding and acceptance of these terms and conditions.

11. Acceptance: Your participation in gaming activities at our casino constitutes your acceptance of these Terms and Conditions.

12. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Alberta and Canada.

13. Dispute Resolution: Any disputes arising from these Terms and Conditions or related to our operations will be resolved through binding arbitration as determined by applicable law.

14. Changes to Terms: We reserve the right to modify, alter or terminate any portion of these Terms and Conditions at any time without prior notice to you.

15. Entire Agreement: These Terms and Conditions constitute the entire agreement between you and us regarding your participation in gaming activities at our casino.

16. Waiver: Any waiver by us of a breach of these Terms and Conditions shall not operate as a waiver of any subsequent breach or default.

17. Severability: If any provision of these Terms and Conditions is held to be invalid, illegal or unenforceable in whole or in part, such provision will remain enforceable to the maximum extent permissible, and the remaining provisions shall continue in full force and effect as if the invalid provision had not been included.

18. Binding Effect: These Terms and Conditions are binding on you and us, our respective successors and assigns.

19. Notice: Any notice required or permitted under these Terms and Conditions may be served personally or by certified mail to your last known address.

20. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Alberta and Canada.

By entering our premises, you acknowledge your understanding and acceptance of these Terms and Conditions.